Privacy Policy

1. Introduction

NextGateway LLC (“NextGateway,” “we,” “us,” or “our”) values the privacy of our customers and understands your concerns regarding the handling of your personal information. This Privacy Policy (“Policy”) along with our Cookie Policy explains what types of information we collect, how we use, protect, and share that information. As we continually improve our website (“Site”) and services (“Services”), we may update this Policy to reflect changes affecting your personal data. We encourage you to review this Policy regularly. Any updates will be prominently posted on our Site.

2. Applicability of this Privacy Policy

This Policy applies to all information collected through our Site. Our Site may contain links to third-party websites and services (“Third-Party Services”) that are not covered by this Policy. We do not control and are not responsible for the privacy practices or content of such third parties. “Third Parties” means any individual or entity other than you or NextGateway.

3. Information We Collect

Personal Information You Provide: When you create an account, place orders, contact us, or participate in interactive features, we may collect personal data such as your name, email address, phone number, shipping and billing addresses, payment details, and other relevant information.
Technical and Usage Data: We collect information about your device, browser type, IP address, pages visited, date/time stamps, and duration of visits, often through cookies and similar tracking technologies.
Cookies and Tracking Technologies: Cookies are small data files stored on your device to remember your preferences and improve your experience. We use cookies for authentication, analytics, personalization, and advertising purposes. You can manage or disable cookies through your browser settings, but this may affect some Site functionalities.

4. How We Use Your Information

We use your information to:

Process and fulfill your orders efficiently, including sourcing products, managing inventory, coordinating logistics, and ensuring timely delivery.
Communicate with you regarding your orders, account status, service updates, promotions, and personalized offers tailored to your preferences.
Analyze user behavior and site performance to continuously improve our e-commerce automation, AI-driven content workflows, payment integration, and overall customer experience.
Prevent fraud, unauthorized transactions, and other security threats by monitoring suspicious activity and implementing protective measures.
Comply with applicable laws, regulations, and industry standards, including tax and financial reporting obligations.
Provide customer support and resolve inquiries or issues promptly and effectively.
Facilitate integration with multi-channel systems and partners, ensuring smooth operations across various platforms in the global market.

5. Sharing Your Information

We may share your information with:

Trusted service providers such as payment processors, shipping partners, and marketing agencies who assist us in operating the business.
Legal authorities as required by law or to protect our rights.

We do not sell or rent your personal information for commercial purposes.

6. Retention and Integrity of Information

NextGateway retains both personal and non-personal information only as long as necessary to fulfill the purposes described in this Privacy Policy. We may also retain data for longer periods when required or permitted by law, such as for tax, legal compliance, or dispute resolution.

If you wish to access, update, or delete any personal information we have collected, please contact us using the details provided below. To assist you efficiently, please specify the exact information you want to review, modify, or remove. We will make reasonable efforts to accommodate your request; however, in some cases, we may be unable to identify or delete certain information despite our efforts.

Please be aware that certain data, especially information shared in interactive areas of the Site (e.g., forums, comments), may not be fully retrievable or removable due to the public or technical nature of these sections. Additionally, we reserve the right to decline requests that are unreasonable, involve disproportionate technical effort, or risk compromising the privacy and rights of other users.

7. Data Security

NextGateway employs industry-standard physical, electronic, and administrative safeguards to protect your data from unauthorized access or disclosure. However, no system can guarantee 100% security, and we cannot ensure the absolute protection of your information.

8. Children’s Privacy

Our Services and Site are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will promptly delete it.

9. Your Rights and Choices

You have the right to:

Access, review, and update your personal information at any time through your account settings or by contacting our customer support team.
Request the correction or deletion of your personal data, subject to any legal or operational requirements that may require us to retain certain information.
Manage or disable cookies and similar tracking technologies through your browser or device settings. Please note that disabling cookies may limit some functionalities of our Site and Services.
Opt out of receiving marketing communications, newsletters, and promotional offers by clicking the unsubscribe link included in our emails or by contacting us directly. Please be aware that opting out will only apply to future communications and will not affect messages related to your orders or account.
Withdraw consent for certain data processing activities, where applicable, and request restrictions on the use of your personal information.
Lodge a complaint with a relevant data protection authority if you believe your privacy rights have been violated.

To exercise any of these rights or if you have questions about your personal data, please contact us at [email protected].

10. California Privacy Rights

If you are a California resident, you have the right to:

Request information about the categories of personal data we collect and share.
Opt out of the sale or sharing of your personal data for direct marketing by third parties.
Request deletion of your personal data under certain conditions.

To exercise these rights, please contact us at [email protected].

11. Third-Party Links

Our Site may contain links to third-party websites, services, or partners that are not operated or controlled by NextGateway. These third-party sites may have their own privacy policies and practices, which may differ from ours. We do not assume any responsibility or liability for the content, privacy practices, or security measures of these external websites.

When you click on links to third-party sites or use third-party services integrated with our Site—such as payment gateways, logistics providers, or marketing platforms—please be aware that your information may be collected and processed according to their policies. We strongly encourage you to review their privacy statements carefully before submitting any personal data.

NextGateway’s inclusion of links or references to third parties does not imply endorsement or recommendation. We recommend exercising caution and discretion when sharing personal or sensitive information on these external sites.

12. Changes to This Privacy Policy

This Privacy Policy was last updated on February 1, 2024. We may update this Policy as needed to comply with legal requirements or business practices. Changes will be posted here with a new effective date. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:
NextGateway LLC
Email: [email protected]
Phone (US): +1 307 222 1424
Phone (VN): +84 90 456 8609
Official Address: 1908 Thomes Ave STE 12131, Cheyenne, WY 82001, USA